Small and medium-sized enterprises (SMEs) are under constant pressure. Costs keep rising, staff are stretched, and there are never enough hours in the day. Against the constant challenges, shortcuts can look sensible, even necessary. One shortcut that has become increasingly popular is the use of artificial intelligence (AI) to speed things up and keep costs down. Used carefully, that can work. Used blindly, it can cause real damage. We've seen that firsthand. Even those at t

(Updated to incorporate the DUAA 2025) Many organisations like to use staff photographs on their websites and ID cards. It makes a business feel more human and helps with on-site security. Nothing wrong with that, but as soon as you publish a person’s face or use it in an identification system, you trigger the UK GDPR, the Data Protection Act 2018, PECR and now the Data Use and Access Act 2025. These laws expect you to handle personal data properly, explain what you are doing

This is particularly relevant to Healthcare Professionals as well as commercial practitioners... (Updated Nov 25 to incorporate the DUAA 2025) Using Your Own Car for Work? Do Not Forget Your Data Protection Duties Most people jump in their car, tap an address into the satnav, switch on the dashcam and get on with the day. Fair enough. But the moment you use your private vehicle for work such as house calls, site visits or client meetings, you are processing personal data. Onc

The new year is always a time for fresh starts and better practices. For subscription-based businesses like gyms, salons, and health...

(Updated Dec 2025) As the festive season approaches, workplace Christmas parties offer a chance to celebrate and strengthen team bonds. Some may see this guidance as unnecessary or even overkill, but a little care now will save you considerable money and many hours of stress later. Most employment disputes, insurance claims, ICO complaints and data rows stem from avoidable mistakes made at events like these. You are the custodian of your staff’s personal data, and that includ

In an era where technology intertwines with our daily lives, the lines between professional and personal use of Workplace Computers often...